Salesforce will be using IBM Watson to make its Einstein AI service even smarter

#artificialintelligence 

The two artificial intelligence products from IBM and Salesforce, respectively, are being brought together as part of a new partnership between the tech companies. Besides creating a tag team named after two familiar characters from literature and science, the AI partnership is designed to help retailers crunch a broad variety of data -- including customer shopping preferences, weather data and industry information -- to boost business. By combining local shopping patterns, weather and retail industry data from Watson with customer-specific shopping data and preferences from Salesforce Einstein, a retailer will be able to automatically send highly personalized and localized email campaigns to shoppers. IBM is also making weather data available to Salesforce customers as a service, to help them analyze how weather events impact their business. This new partnership comes after IBM acquired huge Salesforce partner Bluewolf Group, with Salesforce CEO Marc Benioff's blessing, a year ago, reportedly spending $200 million on that deal.

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