AI Maturity in Banking Lags All Other Industries

The need for financial institutions to quickly operationalize their artificial intelligence capabilities has moved beyond important to imperative. More than supporting risk and fraud analysis, and increased productivity, a higher level of AI maturity at banks and credit unions will be a competitive differentiator, increasing business value across the organization. The banking industry must move out of the formative stages of AI deployment to help enhance human intelligence. This includes uncovering the drivers of key performance measures such as revenue and profit, and propelling innovation in products, services, processes and customer service. All financial institutions have the ability within reach to harness insights at scale – leveraging the right information, from the right people, at the right time.