Conversica CEO: Artificial Intelligence in Sales Has Gone from Trick to Tool - Artificial Intelligence Online

In recent months we've seen investments in artificial intelligence (AI) from all the big players – Google, Salesforce, Amazon, and Microsoft – which suggest that AI everywhere may not be that far off. One area where AI is poised to make a big impact is in sales. Gartner predicts that by 2020, 85 percent of all B2B transactions will take place without human intervention. With that in mind, could your sales team eventually be replaced by robots? The experts suggest that AI could do a lot to help salespeople accomplish their targets and let them focus on what really matters – closing deals.