Facebook buys customer service and chatbot startup Kustomer

Facebook has just completed its latest acquisition, buying up a company called Kustomer. The startup's software creates a single-screen interface for businesses to manage their online conversations with customers and automate some interactions with the help of chatbots. Facebook didn't disclose the financial terms of the deal. However, according to The Wall Street Journal, the company was valued at approximately $1 billion going into today's deal. The acquisition comes as Facebook makes a big push into online shopping.