Looking to the platform

One of the joys of my role is having plenty of opportunity to talk about interesting topics with a diverse spread of well-informed people. Over the past couple of days, at the Tata Communications global CEO Summit, I encountered just this sort of opportunity in spades. We gathered some 50 CEOs from a range of industry-leading companies from retail to manufacturing, to take on one of the most topical discussion areas in business at the moment: the role of Artificial Intelligence (AI). When such a diverse group of business leaders gather to discuss a topic so vital to our future, then we can be certain of some fresh and invaluable revelations. The building blocks of connectivity and cloud are already in place, and – as we heard from our own Sentient Technologies – AI is already changing industry dynamics from healthcare, to financial services, banking and retail.