New Technology Brings Organizational Challenges - RTInsights

The next step in new technology adoption certainly is appealing to IT leaders and enterprise executives. They can try new and different things. Yet success with concepts such as artificial intelligence (AI) and machine learning is less about technology and more about people. AIOps, observability, continuous intelligence, cloud and remote work require a rethinking of the IT organization, new degrees of trust in data, and dramatic changes in the workforce. This ain't plug and play.