Virtual Assistants Need Machine Learning, But They Need People Too Articles Analytics

Humans behind the scenes are vital for helping virtual assistants to learn how to interact with people as if they were real people themselves. At the moment, one of the main things holding adoption of virtual assistants back is the public's discomfort with communicating machines using their own voice. Amazon's Alexa is working to humanize its responses by adding in'hmms' and'ums' into her responses. Apple's Siri assistant too is renowned for making wry jokes. To do this, companies are hiring writers to help build the assistant's personality.