How Will Automation Change Global Business, and the Communities It Serves?

The great German philosopher Georg Wilhelm Friedrich Hegel once said, "The only thing we learn from history is that we learn nothing from history." This phrase represented a challenge to Lord John Browne, who has made a career of predicting global business trends. In his book, Connect: How Companies Succeed by Engaging Radically with Society, Browne examines three current trends and how they predict our global economic future. First is artificial intelligence: will automation increase to the point where companies themselves behave robotically? And what will the impact of automation be on workers and their communities?