Why proper workforce management could make or break your business

As industries journey towards the Fourth Industrial Revolution, where people and robots will work together seamlessly, it's becoming more important than ever for organisations to integrate artificial intelligence (AI), robotics and the internet of things (IoT) into their digital game plan. However, much like policy makers, business leaders are struggling to keep up with these advancements. They're failing to leverage technology in areas such as human resources, payroll and workforce management. According to Deloitte's Human Capital Trends Report 2018, almost 95% of organisations worldwide don't know how to manage their workforce effectively. It's a confronting statistic and it's one Jarrod McGrath, founder and CEO of strategic workforce management consultancy Smart WFM, has set out to change. "I couldn't believe how high this figure was," says Jarrod.