What is AI really good for? - CBInsight

Lately it has been all artificial intelligence, all of the time. Reports, surveys, commentaries, all extolling the wondrous AI potential for all sorts of business and banking applications, have proliferated in recent weeks and months. Frankly, such potential is, well, potentially wondrous. AI promises the ability to improve customer experience, detect money laundering and fraud, streamline operations, and reduce costs. Just to put it in perspective though, Gartner Inc. tosses up a caution flag even while predicting that AI technologies will be in almost every new software product by 2020.