The 4 Roles Of The Retail Worker In An Artificially Intelligent Store

This piece follows an earlier story about artificial intelligence in retail. Yesterday, he was your typical helpful retail employee. Tomorrow, he may be John Henry. Henry is the American legend who, with his bare hands, outperformed a steam-powered railroad drill in a contest that pitted man against machine. Today that drill is artificial intelligence, and instead of digging, it's selling. Whether Chad and artificial intelligence (AI) have to compete, however, is a question for retail.