How AI-powered conversational commerce will transform shopping in 2023

Check out all the on-demand sessions from the Intelligent Security Summit here. As the world increasingly relies on technology, the way we shop has also undergone a significant transformation. Gone are the days of physically visiting a store to make a purchase -- now, we can shop from the comfort of our homes, thanks to ecommerce. However, even ecommerce-based shopping is set to change with the emergence of AI-powered conversational commerce. In retail, artificial intelligence is quickly becoming a widely used tool to provide more efficient and personalized customer service.