Your own AI-powered Call Center on AWS in less than 1 hour

Amazon Connect has always been a curiosity of mine, and I briefly worked in a startup whose primary focus was to make Call Center's life easier for its operators. During that time, I went to Manilla to shadow one of those places, and the amount of energy, effort, and patience to run such a business is fantastic! The first important discussion -- Call Center or Call Centre? Depends if you are British or not… so let's move on… I made different writings here so that everyone is happy:-) So I decided: I am going to build it. What is the use case?