Shaping the future of work: AI vs 'the human touch' Randstad x TNW

Man or machine: who will shape the future of work? Randstad CEO Jacques van den Broek shared his vision with us at The Next Web 2019. As far as HR is concerned, AI and the'human touch' are becoming increasingly intertwined. For now it's a predominantly human business, but there's no denying that this will change in the future. Intelligent machines, software and algorithms are rapidly reshaping the industry as we know it.