7 Industries That Will Rely Heavily on AI in 2020 - Eightfold

Harnessing the power of artificial intelligence is fast becoming a top concern for businesses. While initially the realm of tech companies, in 2020, AI adoption is spreading quickly to other industries. Four in 10 executives believe their companies already possess high-level capabilities to manage and maintain AI solutions. A quarter of the Fortune 500 are using AI to build intelligent process automation (IPA) capabilities to manage both the mundane tasks and tactical IPA projects, says Srividya Sridharan, VP and research director at Forrester. These seven industries currently are investing in artificial intelligence to improve processes and create new efficiencies.