Automation is expanding. How worried should we be about jobs?

A few days ago I was having network problems with the WiFi in my home office -- my connection was very slow and video conferences were freezing. After fussing with the mesh network extenders with no result, I called the cable provider. Normally, this involves having to navigate several automated voice response menus before a call center representative comes on the line to help. I explain the problem and they then run a remote diagnostic and usually suggest a cable modem reset. Often, that solves the problem.