Automating automation: Machine learning behind the curtain 7wData

Robotic process automation (RPA) can be the true antidote to manual, rote work, or it can be our worst nightmare if you listen to all the drama or the hype. RPA centers on the use of artificial intelligence (AI) to apply human-like thinking to streamline a typically manually intensive process or activity; and whether we like it or not, it's here to stay. Take, for instance, the process of data extraction from documents such as invoices. Application of advanced optical character recognition (OCR) and intelligent document recognition can automate a significant amount of the job of data entry typically performed by clerks or specialized data entry staff. Interestingly, human effort is still involved with attaining the ability to hand off a process or task to a machine.