The Machine Learning Technology Behind Gmail Smart Reply Betsol 2019

Here at BETSOL, we're big on machine learning, so it's always exciting to see a great consumer-oriented application of it hit the mainstream. This post will dive into the machine learning technology you can use right now in Gmail's "Smart Reply" feature. In case you haven't seen it, when you read emails in a Gmail app, you are offered three auto reply options. At first glance, these might seem like basic canned responses. But as you start using them, you realize there is something much more sophisticated going on. Upon choosing a Smart Reply, Gmail starts a reply email and auto-inserts your selected text.