Digital transformation: three ways HR can use AI more effectively

Data is changing the world, but today's enterprises remain inundated with an ever-rising tide of data generated by products, customers, partners, and business ecosystems. Successful organisations in this digital age are those that have found a way to harness it in order to drive operational efficiencies, better serve customers, tap new market opportunities, and gain competitive advantage. Despite this, not all business functions have progressed swiftly in their usage of data. HR is a case in point. Depending on how digitally mature a company is, data-driven decision-making can be adopted by HR for great results.