Combining AI and IoT could make your business smarter

C-suite executives are making an important discovery: the Internet of Things (IoT) coupled with advanced analytics capabilities such as artificial intelligence (AI) can lead to next-level solutions and experiences. To realize greater value from the network, and to radically transform their business and operating models, industry leaders are integrating AI with incoming data from a vast array of IoT devices. Forward-thinking leaders are building out scalable digital platforms that help uncover new insights about customer behaviors, perform predictive maintenance on key components and enhance yields in manufacturing, agriculture and logistics networks. A new report from the IBM Global C-suite Study Program shows that C-suite executives recognize a strong need to reinvent their enterprises by digitizing communications and interactions. This is part of a shift in focus from product and service innovation toward building superior customer experiences.