Professional Services: Collaboration and the Future of Work

The bigger your company, the more important it is that every team member is on the same page. When you're as big as Genpact, with 90,000 employees and twice as many partners, then collaboration is a top priority. Sanjay Srivastava is well aware of the challenges. As Genpact's Chief Digital Officer, he is front and center at the effort to make sure the disparate teams and employees within the company are working successfully in a collaborative organizational culture, as well as offering a satisfying customer experience. For Sanjay, there are three main factors that need a strong collaboration platform within a company. It starts with the idea of the business as a connected ecosystem that drives a collective intelligence. Then there's the concept of continuous learning and innovation that requires a collaborative framework to be successful. Finally, there's the convergence of domains, the ability to pull people together from different disciplines, with different experiences, and across ...