What Directors Need To Know About AI In 2018 - Corporate Board Member

It's a hot topic in boardrooms across the country--artificial intelligence technology and what it can do to increase efficiencies for businesses. Many organizations are already leveraging this technology, but it won't be replacing human workers at an alarming rate in the near future, according to Mike Baccala, PwC's U.S. Assurance Innovation Leader. AI works best when it brings data and teams from different disciplines together, and the technology requires human-machine collaboration. "We underestimate the human condition at times," Baccala told Corporate Board Member. "And if you look at the skills and the things that people bring to the table--that can be in business, professional service, complex problem solving, creativity, emotional intelligence, critical thinking--those are all in judgement, those are all things that will be very difficult for AI to reproduce."