New Relic's Ambitious Plan to Apply AI and ML to Incident Responses - The New Stack

Application performance management company New Relic has begun to apply machine learning (ML) and artificial intelligence (AI) to automate incident response, management and remediation. If successful, the new features could serve to mitigate a major source of lost IT productivity among organizations with often different operations to manage, including multicloud and on-premises infrastructures. New Relic AI offers a wide sweep of AIOps capabilities to help reduce "noise" and other distractions when managing workflows. The idea is to solve a common pain point of having to devote IT resources to respond to an often overwhelming number of telemetry alerts. Such "noisy" alerts often consist of false positives.