Chipotle Tests Advanced Technology To Improve Order Creation, Enhance Guest Experience

Chipotle Mexican Grill will test two new advanced technologies to improve operations, the company said Tuesday in a press release. The advanced technology includes a kitchen management system powered by AI and machine learning. It predicts demand-based cooking and ingredient preparation forecasts. The technology will be tested at eight restaurants in Orange County, California. Another technology involves customers using the chain's app to get real-time date to better utilize "order readiness messaging, wrong pick-up location detection, reminders to scan the Chipotle Rewards QR code at checkout," among other tools.