Why AI Doesn't Mean Taking The 'Human' Out Of Human Resources

The implication, of course, is that there is a potentially much better outcome for the hiring manager and employer in terms of candidate fit. While a human being would still meet and interview highly ranked, suggested candidates, it's clear that this kind of technology could make the recruiting process much more efficient and successful. In addition to solving a candidate volume problem, AI also has the ability to prevent an over-abundance of poorly matched job applicants in the first place. McCoy explained, for example, that some of Alexander Mann's clients employ chat bots to help prospective job seekers get the information they need or want to know that simply isn't available in a job description. McCoy told me that chatbots can be used to help job applicants understand whether they can keep their social media profile if they take a job or how flexible an employer is -- before they even apply for a role at a company.