Humans will welcome rise of their bot 'co-workers', say UK executives - HRreview

Businesses do not fear the emergence of robotic'co-workers,' according to a new global study released by Pegasystems Inc. the software company empowering customer engagement at the world's leading enterprises. The study surveyed 396 senior executives working across key sectors of industry, including Financial Services, Insurance, Manufacturing, Telecoms & Media, Public Sector, and Retail, to source their views on the increased role artificial intelligence (AI) and automation will play in the workplace of the future. A majority of respondents – 86 percent – were comfortable with the introduction of machine'co-workers' into the workplace. Indeed, more than two thirds (67 percent) said in the future they expected the term'workforce' to cover both intelligent machines and their human colleagues. The expectation that AI will replace human workers in adminstrative roles is high – with 70 percent expecting this will happen within 20 years.