Accenture and IPsoft team up to launch AI initiative

Accenture has expanded its partnership with IPsoft to accelerate the adoption and implementation of artificial intelligence technologies. As part of the relationship the team will launch the Accenture Amelia Practice, a new consulting arm for Accenture which will develop go-to-market strategies using the IPsoft's product offering to build virtual agent technology for customers. In the first instance, the team will target the banking, insurance and travel industries. "Artificial intelligence is maturing rapidly and offers great potential to reshape the way that organisations conduct business and interact with their customers and employees," said Paul Daugherty, Accenture's CTO "At the same time, executives are overwhelmed by the plethora of technologies and many products that are advertising AI or Cognitive capabilities." "With our new Accenture Amelia practice, we are taking an important step forward in advancing the business potential of artificial intelligence by combining IPsoft's world-class virtual agent platform with Accenture's broad technology capabilities and industry experience to help clients transform their business and operations."