Rise of the Machines: Automation and AI is reshaping the lending industry

So, how AI can be used to re-think the lending industry? AI goes much beyond the binary world of lend-don't lend decisions. It can improve customer personalization, identify patterns and connections that humans can't, and answer questions in real-time. Historically, lenders used to make go-no go loan decisions based on a loan applicant's credit score. Digital lending platforms believe that this kind of information does not paint a complete picture of a loan applicant's creditworthiness.