Artificial Intelligence in Professional Services

This post is an initial analysis of opportunities in Artificial Intelligence (AI) as early systems start to come into range of being useful to enterprises other than the big data analytics based businesses like Google and Facebook. To say the sector is overhyped is putting it mildly, but there are some babies among the frothy bathwater, but hopefully we can sort the wheat from the crap. Maybe a better term for AI is "Automated Intelligence" – essentially it is just another wave of (digital) automation, chipping away at "white collar" knowledge work, just at the next level up compared to the previous waves.