Roundtable: What Makes a 'Smart Hospital' Run?

RESTUCCIA: I think "smart hospital" may be a misnomer; "patient-centric" or "technologically advanced" is probably more accurate. Our perspective in the early design for our newest facility was, "How can we develop and build a hospital that can leverage technology to ensure the best care is delivered in the most effective and efficient manner?" Flexibility was a big part of that; having the cabling in place, for example, so that every room is both med-surg and ICU-ready. DALE: It started about 12 years ago, when we decided to move to an electronic health record. That system is a source of so much rich data and has become foundational for how we've set up technology across the enterprise.