Report reveals conflicted attitudes about artificial intelligence - Electronic Products & Technology

A new research report measuring consumer attitudes around artificial intelligence (AI), respondents reveal how they feel about the growing pervasiveness of AI in society and their comfort level with rapid advances in the technology's use. The report, generated by tech consultancy Elicit, found that consumers conflicted as they weigh the benefits and risks of AI in the wake of exciting innovations in self-driving cars and robotics alongside recent news stories about intelligent personal assistants gone rogue and companies' reported misuse of personal data and predictive technologies. Elicit's CEO, Mason Thelen, explains, "AI can be a transformative way for companies to interact with their customers and deliver better experiences. But an important perspective was missing in this conversation – how consumers feel about the use of AI in their everyday lives and by companies they engage with. We thought it was important to address this and to provide that perspective to companies."