How artificial intelligence can radically transform your business

"Over 40 per cent of businesses believe that the model they're using today will cease to exist in five years," says Clare Barclay, chief operating officer of Microsoft UK. "All sorts of technology, AI included, is changing the shape of the business landscape." Data from Microsoft's Maximising the AI Opportunity report shows that early adopters of enterprise AI have already seen a five per cent improvement in productivity, performance and business outcomes compared to those that have yet to explore this exciting new field. The AI tools they're working with include chatbots for first-line customer support and sales, forecasting and data simulation algorithms, and automation functions such as process simulation for science and manufacturing, allowing production lines to be made more efficient. The report combines survey data from 4,000 employees and 1,000 business leaders at enterprises with expert guidance, all to help shed light on the rise of artificial intelligence and help businesses approach AI in an informed, ethical and cost-effective manner. How can technology play a role in helping businesses solve problems?