Which Is Best For You: Rule-Based Bots or AI Bots?

Chatbots are here to stay. While a year ago, many in the tech industry saw this as yet another Silicon Valley fad that was more hype than substance, that debate has largely been put to rest now. Today bots are being deployed by major companies in almost every sector. But now, there is an intra-bot war brewing in the bot community. In October, we conducted a webinar on the fall of mobile apps and the rise of bots which had 145 attendees.