Talla's Intelligent Knowledge Base 2.0 Full of Innovative AI Features

Talla has launched version 2.0 of the Talla Intelligent Knowledge Base -- a platform that brings together customer content with automation, chatbots, and machine learning to help customer facing teams move deals through the pipeline faster, decrease churn, and improve customer conversations. This new platform harnesses techniques in natural language processing and AI powered automation to achieve significant benefits for revenue generating teams within companies. Rob May, Founder and CEO Talla said: "Businesses today are driven by information, but the way that information is written makes it difficult to access simple crisp answers for customers. Talla uses AI to solve that problem. Our A.I. doesn't just analyze content -- it builds a knowledge graph to really understand it. With Talla, you can turn any section or any page of your knowledge base into a chatbot, then deploy that to arm your customer-facing employees with the information needed to generate results. And when your information contains actions, we can automate those actions as well, saving you significant amounts of time while simultaneously improving the customer experience."