Aricent Launches Cognitive Services to Bring Artificial Intelligence into Customer Experience of Products and Services

MOBILE WORLD CONGRESS, Barcelona and REDWOOD CITY, California, February 27, 2017 -- Aricent, a global design and engineering company, today announced the launch of Cognitive Services to enhance customer engagement and brand loyalty in a digital era. Artificial Intelligence (AI) is top of mind today for most business leaders who seek to provide unique value around their products and services for a truly compelling customer experience. AI is a wide ranging category containing many capabilities including Natural Language Processing, Natural Language Understanding, Machine Learning, Deep Learning and Computer Vision. However, launching successful products and services powered by AI is challenging. As per Gartner Research report titled Top 10 Strategic Technology Trends for 2017*, "Significant investment in skills, process and tools is needed to successfully exploit these techniques in terms of setup, integration, algorithm/approach selection, data preparation and model creation."