Artificial Intelligence – a strategy playbook for leaders

Anand Rao: AI is impacting every industry sector and every functional area. It is a general purpose technology that will have a profound influence in the next 10-20 years on how we interact with each other and how individuals, businesses, and governments make decisions. In some cases they are also moving from automating and transforming today's businesses to disrupting our current business models. We are already seeing fundamental ways in which AI has changed our behaviours – from searching for content, to summarising and synthesising what we read, see, or hear, to even creating new forms of art, music, and literature. As a result, businesses that ignore AI are doing so at their own peril.