IBM Watson to offer supercomputing insights at U.S. Open tennis tournament

IBM's Watson artificial intelligence supercomputer is going to lend its insights to help enhance the fan experience at the U.S. Open Tennis Championships. It will do so via a new cognitive-based concierge feature in the tournament's official mobile app. To enhance the fan experience at the Billie Jean King National Tennis Center, the mobile app will pilot a Watson-enabled discovery tool that allows fans to input natural language questions and receive immediate responses about a range of tournament topics, such as transportation and directions, food and drink options, and on-site services and facilities. Accessible via the cloud, Watson will offer cognitive computing, cloud, and analytics. By tapping into the natural language software from the Watson platform, the A.I.-infused app will enable fans to ask questions in natural language and get the information they need to plan and navigate their tournament experience.