Rise of #SXSW Chatbots Is Real--and It's Awesome

Whatever you want to learn, whatever you want to explore or whatever you just plain want to discuss, SXSW Interactive has you covered. This is my fourth time attending SXSW Interactive, and the big themes emerging this week have centered around augmented reality (AR), virtual reality (VR) and artificial intelligence (AI). For brevity's sake, I'm going to drill down to one area of AI in which I'm particularly excited--bots. To be even more specific, chatbots on messaging apps. As the head of global social strategy and operations at DocuSign, I index for #SXSW talks at which representatives of the social media platforms--especially the ones on which we have a DocuSign branded presence--are speaking so I can keep up with the rapid advancements and, hopefully, stay one step ahead of becoming a marketing dinosaur.