Where Banks Will Invest Their 2023 Technology Budgets: AI, APIs, CRM

Jamie Dimon, chief executive officer of JPMorgan Chase & Co., speaks virtually during a webcast ... [ ] event on a mobile phone. If you want to know which technologies will be hot in the banking industry in 2023, heed the advice of Deep Throat. In the movie All The President's Men, Woodward and Bernstein's informant--whom they refer to as Deep Throat--tells them: "Follow the money." A new study from Cornerstone Advisors, What's Going On in Banking 2023, follows the money and reveals where banks and credit unions will place their technology bets in this uncertain year. Uncertain not just because of the economic conditions, but because of the vagaries of the organizational and technological environments in which banks operate.