Using Machine Learning To Turbocharge Financial Services Innovation

When people talk about artificial intelligence (AI), the discussion commonly turns to flashy robotics – how they support manufacturing production lines, disable explosives, or even vacuum the floors. Major steps in AI were made in the late 1950s and early '60s, with flagship examples like the ELIZA computer program that demonstrated the superficiality of communication between humans and machines. From then until the 1980s, there was great promise that AI could revolutionize businesses, but there was no major disruption. Today it feels as if AI is born again, and it is much more than robots. Innovative new AI technologies are delivering benefits to a wide variety of industries, including financial services.