Alexa's recording snafu was improbable, but inevitable

Amazon's Alexa recently made headlines for one of the strangest consumer AI mistakes we've ever heard of: A family in Portland, Oregon claims that the company's virtual assistant recorded a conversation and sent it to a seemingly random person in the husband's contact list. Alexa didn't just make one slip-up -- it made several that, when combined, led to a pretty remarkable breach of privacy. The company's explanation, provided to news outlets yesterday, makes clear just how unlikely this whole situation was: "Echo woke up due to a word in background conversation sounding like'Alexa,'" the statement reads. "Then, the subsequent conversation was heard as a "send message" request. At which point, Alexa said out loud "To whom?" At which point, the background conversation was interpreted as a name in the customers contact list. Alexa then asked out loud, "[contact name], right?" Alexa then interpreted background conversation as'right'."