AI's Tremendous Potential for P&C Insurance: SMA Study

Of all the recent buzzwords peppering discussions of insurance technology, artificial intelligence--or AI--is probably the most common and the most classic in terms of the latitude used. Like cloud, anything closely resembling or touching artificial intelligence gets the term. However, the technology is real and consequential, and insurers are alert and ready to use it. The challenges will be sorting out what are the most useful types of AI and what are likely to be the most successful business use cases. Those challenges are addressed in "AI Technologies in P&C: Insurer Progress, Plans, And Potential," a new survey-based research report by SMA (Boston).