By 2021, AI-Powered CRM Will Create 800,000 Net New Jobs

AI-powered CRM will enable companies to gain more knowledge from their data. Augmented and autonomous capabilities will deliver personalized, immediate and intelligent customer experience. Digital transformation is the application of information and technology to improve the stakeholder (employees, partners, customers and community) performance and experience, and AI is the key to successful transformation. The AI revolution has begun and the impact impact is incredible. Successful companies will augment their intelligence and service deliver y with AI, but they will also need the human touch.