How Artificial Intelligence is set to become the 'face' of your enterprise

Recently, Google announced "Google Duplex", a new Assistant feature powered by AI for conducting natural conversations to carry out real-world tasks over the phone. Google Duplex can help you schedule an appointment at a hair salon or make a reservation at your favorite restaurant. The Assistant uses AI and Machine Learning to process and respond to human beings. The system makes conversational experiences as natural as possible. This smart bot-calling service may find its entry into the call centers soon.