However Defined, AI is Transforming How Business Gets Done

One of the most-hyped – and imprecisely defined – technology trends of the moment is that of artificial intelligence (AI). In some ways, this situation is far from new. AI, sometime referred to as cognitive computing, has gone through cycles of ambitious promises and operational flops since at least the early 1980s. During this decades' long span, what "AI" means – and how it gets used in the enterprise -- has also shifted and evolved. What's new today: solutions that leverage AI capabilities are actually moving from research labs into commercially successful deployments.