What's Next? Predictions For The Banking Industry In 2018

Here are Forrester's predictions, recommendations, competitive opportunities, organizational shortcomings, and suggested strategic action plans for the year ahead. While 2018 will undoubtedly bring more digital developments, few financial institutions will do enough to truly differentiate their brands and remain relevant to customers. That's the dire warning Forrester issues to banking provider who aren't prepared for the changes occurring in the marketplace. In the report, "Predictions 2018: Financial Services Companies Get Serious About Digital Transformation," Forrester says financial services firms must make the internal adjustments needed to differentiate their organization. In their forecast of the financial services environment for 2018, Forrester shares 16 predictions and recommendations regarding external threats, competitive opportunities and organizational shortcomings, as well as recommended strategic action plans for each prediction.