Trust levels in AI predicted by people's relationship style

A University of Kansas interdisciplinary team led by relationship psychologist Omri Gillath has published a new paper in the journal Computers in Human Behavior showing people's trust in artificial intelligence (AI) is tied to their relationship or attachment style. The research indicates for the first time that people who are anxious about their relationships with humans tend to have less trust in AI as well. Importantly, the research also suggests trust in artificial intelligence can be increased by reminding people of their secure relationships with other humans. Grand View Research estimated the global artificial-intelligence market at $39.9 billion in 2019, projected to expand at a compound annual growth rate of 42.2% from 2020 to 2027. However, lack of trust remains a key obstacle to adopting new artificial intelligence technologies.