Investorideas.com - American Express (NYSE: $AXP) Acquires #AI Company Mezi

Newswire) American Express (NYSE:AXP) today announced it has acquired Mezi www.mezi.com, a personal travel assistant app that helps consumers plan and book trips. The Mezi app allows travelers to simply message their requests for flights, hotel or restaurant reservations, and Mezi provides recommendations and makes travel arrangements at the customer's request. Founded in 2015, Mezi uses artificial intelligence (AI) and human expertise to personalize the online travel discovery and booking experience. By learning travelers' preferences and understanding the way customers make requests using natural language, Mezi gets smarter and more efficient over time. "Mezi's AI-powered experience opens up exciting new ways for us to connect with and serve our Card Members and creates opportunities for us to build more meaningful relationships with them," said Phil Norman, Vice President of American Express Digital Labs.