What the Apple Card controversy says about our AI future
Over the weekend, a viral twitter thread exposed several issues in the credit lending decisioning process for Apple's new payment card, underwritten by Goldman Sachs. For some context, Apple and Goldman Sachs were involved in alleged gender discrimination in credit card limits caused by biased algorithms powering Apple Card's credit lending decisioning process. There was widespread social media instances confirming this discrimination, including Apple's very own co-founder, Steve Wozniak and his spouse. The primary issue here is with the Black Box algorithm that generated Apple's credit lending decisions. As laid out in the Twitter thread, Apple Card's customer service reps were rendered powerless to the algorithm's decision.
Nov-12-2019, 14:22:35 GMT
- Country:
- North America > United States > New York (0.05)
- Industry:
- Banking & Finance > Credit (0.94)
- Technology: