Artificial Intelligence could make you buy more - Metro Philadelphia

Sign up for our Daily Email newsletter to stay up-to-date on the latest local news throughout Philadelphia. Artificial Intelligence has become a reality in retail stores and this technology has important functions--especially today amidst a global pandemic--since it can be used to analyze inventory, allow contactless payments and even pick up products in the form of robots. AI use is becoming popular among retailers, as it is now being used in stores to facilitate the work of sellers and encourage people to buy more products. According to a Capgemini Research Institute study, by 2018 more than a quarter of retailers worldwide (28 percent) were implementing AI in their stores. The same study revealed that 98 percent of the 400 retailers that implemented the technology expected the number of customer complaints to decrease by up to 15%, while 99% expected AI to increase sales by the same amount.